Follow all relevant HR policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner

•  Implement activities under minimal supervision
•  Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner
•  Administer employee’s attendance, leaves, vacations and overall absenteeism
•  Ensure the adherence of all employees to organization’s personnel rules and regulations
•  Follow up with all employees concerning medical certificates for sick leaves, and out of office/absence forms
•  Handle all medical insurance claims and liaise with insurance companies for employees’ collections
•  Issue/cancel access cards in adherence to security policies
•  Prepare welcome kits for new employee orientation sessions
•  Prepare absenteeism calculations for end of service settlement
•  Attend to employee enquiries on company policies and procedures
•  Handle and follow up on the work visa and labour contract processes
•  Coordinate with the employees and the PROs
•  Prepare, maintain and update the appropriate documents
• Lead the work visa and labour contract renewals
•  Process the application, renewal and cancellation of all documents for labour cards, work permits and residency visas
•  Schedule medical examinations for the processing of residence visas
•  Update document according to expiry on the HRIMS
•  Initiate, update and maintain employees’ personal data on the HRMS
•  Keep updated records on all new immigration and labour legislations as communicated by the PRO and the Personnel/HR Manager
•  Prepare staff turnover reports (new comers, leavers, total headcount), KPI report for absenteeism.
•  Update staff lists accordingly
•  Participate in relevant projects and community activities as and when needed.