The Boutique Admin is responsible to perform a variety of administrative tasks and responsible to provide sales support.

• Resolves administrative problems by analyzing the information, identifying issues and creates solutions.
• Screening phone calls and maintain professional communication via phone and e-mail.
• Handle the processing of all orders and repairs with accuracy and timeliness. Ensure that all orders/repairs are entered into system timely.
• Take orders from Sales and input those orders into software. Follow up orders to HO.
• Maintains supplies (Packaging materials and Collaterals) by regular stock checking to determine inventory levels.
• In-charge with Stationary requirements (request to submit to HO)
• Completing tasks assigned by the Boutique Manager accurately and efficiently.
• Ensure Customer details (name/contact number) of the credit notes are communicated to finance and salesman on timely basis. Follow up on credit payments with Boutique Manager and staff.
• Responsible in keeping the Boutique reports and records updated (databases with personnel, financial and other data or reports)
• Submit timely reports and prepare sales reports as assigned.
• Stay up-to-date with new products/services.
• Assist sales team whenever necessary.
• Transfer jewelry to head office through ERP system.
• Liaising with HO, Al Zain Boutiques & Factory.
• Ensure that work orders are complete and accurate and on time.
• Handle cash, credit or check transactions with customers and prepare daily banking.
• Resolve customer complaints, guide them and provide relevant information.
• Audit and documentation for signature, date and stamp where applicable.

• At least two years of admin experience. Prior experience in retail would be advantageous.
• Familiarity with consumer behavior principles.
• Excellent communication skills, capable of building trusting relationships.