Fashion Consultant – Max Mara
- Full time
- 0, Ar Riyad, Saudi Arabia View on Map
- posted 2 weeks ago
- Posted : December 1, 2024 -Accepting applications
- View(s) 3
Job Detail
- Qualifications Degree Bachelor
- Experience 3 Years
Job Description
As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
- Â You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
- Â Drive client relationships within an omni-channel approach
- Â Provide pre-buying feedback on products
- Â Drive eNPS through people experience initiatives and culture
- Â Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
- Â Ensure click and collect are conducted within SLAs (Service-level agreement)
- Â Ensure customer data is properly captured in adherence to marketing team requirements
- Â Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
- Â Support with in-store marketing events and activations
- Â Keep abreast of all brand social media activities and campaigns
- Â Drive sell-throughs within the store
- Â Support in-store CX initiatives
- Â Provide input to what ‘s working well /what’s not working well within the store.
Requirements:
- Â Strong English communication skills
- Â Previous experience in Retail
Required skills
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