Fashion Consultant – Max Mara

  • Full time
  • 0, Ar Riyad, Saudi Arabia View on Map
  • posted 2 weeks ago
  • Posted : December 1, 2024 -Accepting applications
  • View(s) 3

Job Detail

  • Qualifications  Degree Bachelor
  • Experience  3 Years

Job Description

As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

  •  You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
  •  Drive client relationships within an omni-channel approach
  •  Provide pre-buying feedback on products
  •  Drive eNPS through people experience initiatives and culture
  •  Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
  •  Ensure click and collect are conducted within SLAs (Service-level agreement)
  •  Ensure customer data is properly captured in adherence to marketing team requirements
  •  Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
  •  Support with in-store marketing events and activations
  •  Keep abreast of all brand social media activities and campaigns
  •  Drive sell-throughs within the store
  •  Support in-store CX initiatives
  •  Provide input to what ‘s working well /what’s not working well within the store.
Requirements:
  •  Strong English communication skills
  •  Previous experience in Retail

Required skills