Front Desk Manager

Job Detail

As the Front Desk Manager, you will be responsible for managing the front desk operations, ensuring exceptional service delivery and guest satisfaction.
You will lead and mentor a team of front office staff, handle guest inquiries and complaints, and collaborate with other departments to enhance the overall guest experience.
Your leadership will ensure smooth and efficient front desk operations in alignment with our brand standards and service culture.

Proven experience in a front office management role within a luxury hotel or resort environment.
Strong leadership and team management skills, with the ability to inspire and motivate team members to achieve high performance and service excellence.
Excellent problem-solving and decision-making abilities, with a guest-centric approach.
Proficiency in hotel management systems and software.
Fluency in English and Arabic for effective communication with guests and staff.
Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a p as s ion for c ulinary along with ensuring high sta ndards of service delivery and exceptional guest experience . Suitable candidates must be eligible to work in Madinah, Saudi Arabia. Fluency in Arabic and English is essential.