The e-commerce manager is responsible for leading and managing the e-commerce operations within the retail industry. This role involves overseeing the online sales strategy, driving revenue growth, managing the e-commerce team, and ensuring a seamless customer experience across digital channels. The e-commerce manager will collaborate with various stakeholders to optimize online sales performance, enhance customer engagement, and achieve business objectives.

• Know how to build the website SEO, and SEM and be able to evaluate the digital media always on campaign.
• Study the UI/UX of the website and advise on the best customer experience by highlighting the heat map of the product placement.
• Know how to analyze and choose the product that is matching with the event.
• Create the marketing calendar and align the offering with the positioning of the company.
• Have operational knowledge by understanding the shipping and last-mile delivery rules and regulations.
• Able to create the website content by writing proper [English or Arabic or both] descriptions of the product.
• Have exposure to data mining software, CRM dynamics, email marketing, and customer service add-ons.

• Bachelor’s degree in business, marketing, or a related field. A master’s degree is preferred.
• Proven experience in leading and managing e-commerce operations within the retail industry.
• In-depth understanding of e-commerce platforms, technologies, and best practices.
• Strong analytical skills with the ability to interpret data, generate insights, and make strategic recommendations.
• Demonstrated experience in developing and executing successful e-commerce strategies that drive revenue growth and improve customer engagement.
• Proficiency in using e-commerce analytics tools, CRM systems, and other relevant software applications.
• Excellent leadership and team management skills, with the ability to inspire and motivate a high-performing e-commerce team.
• Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
• Knowledge of digital marketing, SEO, SEM, and social media marketing is preferred.