Assistant Learning And Development Manager
- Full time
- Amman, Jordan View on Map
- posted 2 weeks ago
- Posted : November 25, 2024 -Accepting applications
- View(s) 5
Job Detail
- Qualifications Degree Bachelor
- Experience 3 Years
Job Description
- Â Organization of training administration.
- Â Training planning for all departments of the Hotel.
- Â Compilation of and adherence to financial budgets within Training department.
- Â Organization and monitoring of all administrative affairs within and outside the Training department.
- Â Execution, supervision and co-ordination of training activities within the Hotel (skills training, general training).
- Â The following duties within frame of work:
- Â Establishment of relevant course material.
- Â Administration.
- Â Training.
- Â General tasks.
- Â Compilation and updating of the requisite technical training manuals and tools per field, in collaboration with in-house specialists and the Learning & Development Manager/ Director Area.
- Â Updating of personal training history files of all employees in co-ordination with the Human Resources Director.
- Â Is familiar with Corporate Talent Strategy issued by the Corporate Centre and ensures that they are applied accordingly.
- Â Helps in coordinating and supports yearly performance reviews for supervisory staff together with the Human Resources Director.
- Â Orders and organizes distribution of Training Certificates.
- Â Ongoing information of arising problems or conflicts within the departments on a confidential basis.
- Â Evaluates customer needs from feedback of the guest questionnaires and compiles relevant measures for correction or improvement.
- Â Compiles course/training requirements.
- Â Compiles and establishes course/training control instruments.
- Â Compiles hotel inspection reports, on the job observance.
- Â Ensures proper course material and up-dated job descriptions for in-house departmental Trainers are available for all departments.
- Continuously adapts them with relevant supervisors to their operational requirements.
- Â Counseling of supervisors/employees in training matters (How to Train, etc.).
- Â Establishes monthly reports according to Hotel’s/regional office requirements.
- Â Maintains a monthly overview of course breakdown and attendance.
- Â Co-ordinates up-dating of personal files of employees together with the Human Resources Director.
- Â Keeps the library up-dated and cares that the Hotel always disposes of proper and good quality copies. Controls the inventory on a regular basis.
- Â Prepares his/her financial needs for the financial budget on a yearly basis and discusses it with his/her supervisor.
Requirements:
- Â Training of in-house departmental Technical Trainers, selecting of those to cover every required field.
- Â Conducts co-ordinates and supervises all kinds of internal technical training and courses of the Department Heads and supervisors.
- Â Ensures that departmental training schedules are established every six months in advance.
- Â Co-ordinates training activities with Learning and Development or Learning and Development Area
- Â Conducts General Training topics and ensures that all new employees are taken care of within the Work Supporter System (always in co-ordination with the Human Resources Director).
- Â Ensures the general orientation during the introduction of new employees.
- Â Provides support and supervises the activities of the departmental Godfathers and checks regularly the proper introduction of new employees.
- Â Conducts Welcome to Movenpick Hotels & Resorts Program as advised by HRD.
- Â Informs Human Resources Manager and supervisor regarding important events and news from within the hotel operation to avoid misunderstandings and rumors/gossip.
- Â Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
- Â Activities shall be guided by the principles shown within the Learning and Development purpose and objectives.
