Front Office Night Supervisor
- Full time
- Baladiyat ad Dawhah, Qatar View on Map
- posted 1 week ago
- Posted : December 2, 2024 -Accepting applications
- View(s) 4
Job Detail
- Qualifications Degree Bachelor
- Experience 2 Years
Job Description
- Â Provide operational supervision and services as well as security of guests and property during the night
- Â Perform all check-in and check-out tasks.
- Â Manage online and phone reservations.
- Â Welcome guests upon their arrival and assign rooms.
- Â Provide information about our hotel, available rooms, rates, and amenities.
- Â Responsible for the night financial tracking reports and cash collection
- Â Act as a point of contact for all guests during their stay and undertake management responsibilities at the hotel
- Â Respond to clients’ complaints.
- Â Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs.
- Â Upsell additional facilities and services, when appropriate
- Â Maintain updated records of bookings and payments.
Requirements:
- Â A minimum of 2 years of experience in the same field
- Â Excellent English, both verbal and written
- Â Excellent presentation and customer relationship skills
- Â Energetic and passionate to work
- Â Innovative approach to work
