Chief Concierge
- Full time
- Ar Riyad, Saudi Arabia View on Map
- posted 4 weeks ago
- Posted : November 16, 2024 -Accepting applications
- View(s) 4
Job Detail
- Qualifications Degree Bachelor
- Experience 2 Years
Job Description
• We currently have an opportunity for a Chief Concierge
• Reporting into the Director of Rooms you will be responsible for leading the Concierge operation; responding to a wide variety of guest needs and requests adding your personal recommendations and touches to ensure that our guests receive the highest levels of service excellence.
• Responsibilities will include ensuring that standards are met through team leadership, training and development, assuring the team are experts in your destination activities and highlights, establishing close contacts with destination vendors, and working closely with the Front Desk, Reservations, Bell Team and Valet Parking to assure exceptional experiences for our arriving, in-house and departing guests.
Requirements:
-  Expertise in luxury hospitality operations and proven leadership experience within Concierge focusing on service quality . We are looking for a special individual whom delights i•n the magic of curating special experiences and memories for our guests.
- Â You will have a special talent for ensuring our guests feel at home and receive the highest levels of service excellence, have excellent interpersonal and relationship-building skills to work with cross-functional teams, have the highest level of integrity and transparency, strong business acumen, a passion for service and an exceptional eye for detail, an empathetic and caring approach, and a desire to promote a continuous learning environment that creates an atmosphere for professional development opportunities.
